Terms & Conditions

1. INTRODUCTION AND ACCEPTANCE OF TERMS

1.1. Ownership & Operation: This website, its sub-domains, and all associated services, products, and online portals are owned and operated by Maniwell Global (Pty) Ltd (“Company”, “we”, “us”, or “our”).

1.2. Binding Legal Agreement: These Terms and Conditions (“Terms”) govern your access to and use of our website, web applications, booking systems, product checkouts, and service enrollments. By visiting, browsing, purchasing from, or registering on this website, you explicitly acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of this website.

1.3. Statutory Notice (ECTA Section 43): This document constitutes an electronic agreement in terms of the South African Electronic Communications and Transactions Act 25 of 2002 (ECTA).

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1. Age Requirement: You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to create an account, purchase products, or enroll in our programs.

2.2. Corporate Authority: If you are accessing this website or purchasing services on behalf of a corporate entity, firm, or institutional client, you warrant that you possess full legal authority to bind such entity to these Terms.

2.3. Account Suspension & Cancellation: We reserve the right, at our sole discretion, to suspend, terminate, or cancel user accounts, access to digital portals, or program enrollments at any time, with or without notice, if we reasonably suspect a breach of these Terms, unlawful conduct, non-payment, or infringement upon our intellectual property rights.

3. DIVISIONAL SCOPE OF COMMERCIAL OFFERINGS

Our website facilitates commercial transactions across three distinct operating lines:

3.1. Division A: Academy, Somatic Coaching & Wellness Services

Offerings: Executive movement conditioning, Whipstaff™ instruction, somatic energy clearing, online training modules, and corporate wellness keynotes.

Somatic & Physical Activity Risk Disclaimer: YOU EXPLICITLY ACKNOWLEDGE THAT OUR ACADEMY INVOLVES PHYSICAL EXERTION AND MOVEMENT MECHANICS. Our services do not constitute medical, psychological, or clinical therapy. You warrant that you are in sound physical health and have obtained necessary medical clearances prior to participating in any movement sessions. Participation is undertaken voluntarily and at your own sole risk.

3.2. Division B: B2B Brand Consulting & Media Production

Offerings: Brand B.A.S.I.C.S™ strategies, TigerMind™ executive communication guidebook, and Honor Our Hands™ B2B commercial film co-production.

Deliverables & Scopes: Specific consulting deliverables, production timelines, and media releases are governed by these Terms read together with an executed Statement of Work (SOW) or invoice confirmation.

3.3. Division C: Hardware Product Lines, ODM Services & Corporate Gifting

Offerings: Custom-manufactured items (e.g., Maniwell Stainless Steel Clippers), original design manufacturing (ODM) solutions, corporate gifting, and wholesale B2B distribution.

Specifications & B2B Orders: All product designs, packaging specifications, Minimum Order Quantities (MOQs), delivery schedules, and bulk shipping terms will be defined in applicable quotes or SOWs.

4. PRICING, PAYMENTS, AND SUBSCRIPTION TERMS

4.1. Currency and Fees: All prices displayed on our website are in South African Rand (ZAR) or United States Dollars (USD) as indicated. We reserve the right to amend pricing, service tiers, or product costs at any time prior to transaction confirmation.

4.2. Merchant Payment Gateway: Online payments, recurring subscription billing, and electronic checkouts are securely processed via authorized payment partners (e.g., Paystack / Stripe). By selecting a credit card or recurring payment option, you authorize our payment processor to charge your designated account automatically.

4.3. Recurring Subscriptions & Automatic Renewal:

If you enroll in a recurring membership or retainer plan (e.g., Whipstaff Scholar, Noble Founder or Honor Our Hands Partner), your account will be billed automatically on a recurring monthly cycle.
Cancellation Policy: You may cancel recurring monthly retainers by providing thirty (30) days' written notice prior to your next billing date via email to contact@maniwell-living.com. Fixed-term commitment contracts (e.g., 12-month or 3-month transformation sprints) represent non-cancellable financial commitments for the full stated contract duration.

4.4. Late Payments: Defaulted charges or failed cards will result in automated retries. Access to coaching portals, media production schedules, or wholesale product dispatches will be suspended if invoices remain unpaid past seven (7) calendar days.

5. REFUND, CANCELLATION, AND RETURN POLICY

5.1. Coaching & Consulting Services: Due to the bespoke, high-touch nature of executive coaching, media production, and digital intellectual property access, all coaching and consulting fees are fully non-refundable once the billing period or sprint has commenced.

5.2. Physical Products & ODM Goods:

Defects & Consumer Rights (CPA Section 56): Physical products containing material manufacturing defects must be reported in writing within seven (7) days of delivery. Defective goods will be repaired, replaced, or refunded in accordance with applicable consumer protection laws.
Custom / ODM Items: Custom-branded, engraved, or bespoke ODM orders are excluded from non-defect returns once production has commenced.

6. OWNERSHIP OF INTELLECTUAL PROPERTY & PROPRIETARY RIGHTS

6.1. Retained IP Rights: All content, designs, underlying software, framework systems, curriculum, movement mechanics, video/audio modules, graphics, logos, and registered or unregistered trademarks—including Maniwell™, Whipstaff™, TigerMind™, Brand B.A.S.I.C.S™, and Honor Our Hands™—remain the sole and exclusive intellectual property of Maniwell Global (Pty) Ltd.

6.2. Limited User License: Subject to full payment of applicable fees, clients are granted a limited, revocable, non-exclusive, non-transferable license to access and view training materials or consulting reports strictly for personal or internal business development.

6.3. Prohibited Exploitation: You shall not copy, record, reproduce, resell, reverse-engineer, publish, or create commercial derivative works based upon our physical movement frameworks, software code, or consulting methodologies without our express, prior written consent.

7. LIMITATION OF LIABILITY AND INDEMNIFICATION

7.1. "As-Is" Service Provision: All website content, coaching programs, strategy frameworks, and media tools are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

7.2. No Guaranteed Commercial Outcomes: While our methodologies are engineered to build physical stamina, executive authority, and brand clarity, we do not guarantee specific monetary sales, revenue milestones, or business growth outcomes.

7.3. Limitation of Liability (Statutory Cap): TO THE MAXIMUM EXTENT PERMITTED BY SOUTH AFRICAN LAW (INCLUDING THE CONSUMER PROTECTION ACT AND ECTA), MANIWELL GLOBAL (PTY) LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SUBCONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES (INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE, PRODUCTS, OR SERVICES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

7.4. Indemnification: You further indemnify Maniwell Global (Pty) Ltd. and hold the Company harmless against any and all Liabilities of whatsoever nature (including indirect or consequential loss, as permitted under applicable Laws) and howsoever arising out of:

1. the dissemination of any information pertaining to any Data Subject to any third party;

2. the performance, non-performance or breach of any representation, warranty, undertaking or obligation under or provision of Agreement by Maniwell Global (Pty) Ltd.;

3. the negligence or wilful misconduct of Maniwell Global (Pty) Ltd. or its personnel;

4. any act or omission by Maniwell Global (Pty) Ltd. or its personnel arising out of the performance or non-performance of the Agreement;

5. the operation of Maniwell Global (Pty) Ltd. facilities, suggestions, advice and/or recommendations;

6. and/or any infringement or alleged infringement of any Intellectual Property of any third party as a result of the performance of the Services Maniwell Global (Pty) Ltd.

8. RIGHT TO MODIFY AND AMEND TERMS

We reserve the right to revise, update, or modify these Terms at any time at our sole discretion. Any updates will become effective immediately upon being published on this page. Your continued use of our website or services following the posting of revised Terms constitutes your binding acceptance of such changes.

9. GOVERNING LAW AND JURISDICTION

9.1. South African Law: These Terms, their interpretation, and any commercial disputes arising out of or in connection with them shall be governed exclusively by the laws of the Republic of South Africa.

9.2. Jurisdiction: Any legal proceedings or disputes arising under these Terms shall be submitted to the exclusive jurisdiction of the High Court of South Africa (Western Cape Division, Cape Town).

10. Subcontracting

10.1 Maniwell Global (Pty) Ltd. may sub-contract any part of this Agreement to a third party without your consent.

11. Negotiated Terms

11.1 The Parties agree that the terms and conditions of this Agreement are the result of negotiations between them and that this Agreement shall not be construed in favour of or against any Party by reason of the extent to which any Party or its professional advisors participated in the preparation of this Agreement.

12. Waivers

12.1 No indulgence which any Party/ies may grant to any other shall prejudice or constitute a waiver of the rights of the grantor, who shall not thereby be precluded from exercising any rights against the grantee which may have arisen in the past or might arise in the future.

13. Cession

13.1 Except as specifically contemplated in this Agreement, no Party may cede any rights nor delegate any obligations in terms of this Agreement without the prior written consent of all of the other Parties.

14. Successors

14.1 The provisions of this Agreement shall be binding upon the successors-in-title and assigns of the Parties.

15. Notices

15.1 Any notices to be given to the Parties in terms of this Agreement or in terms of this Agreement shall be in writing and delivered: (1) by hand during ordinary business hours or (2) posted by prepaid registered post; or (3) where applicable by email, in each event to the address set out below for such Party, which addresses the Parties choose as domicilium citandi et executandi for all purposes arising out of this Agreement.

16. CUSTOMER SUPPORT AND CONTACT INFORMATION

If you have questions, inquiries, or legal formal notifications regarding these Terms and Conditions, please contact us at:

Legal Entity Name: Maniwell Global (Pty) Ltd
Email Address: contact@maniwell-living.com
Website: www.maniwell-living.com
Registration Number: 2025 / 150245 / 07
Last Updated: August 2026